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MedOS User Manual
How to use MedOS Africa

👋 Welcome, health worker

MedOS is a clinical decision support tool that helps you triage patients, generate AI-guided treatment recommendations, refer patients, and track encounters — all from your phone. No account needed.

📱

Getting started

1

Open MedOS on any device

Go to medosafrica.org on your phone or computer. No app download needed — it works in your browser and can be saved to your home screen.

💡 Tap Share → Add to Home Screen (iPhone) or ⋮ → Add to Home Screen (Android) for quick access.

2

Connect to your organisation (optional)

If your facility is registered on MedOS, tap the menu and enter your organisation's Deployment Code. You'll get this from your facility administrator. This links all your triage sessions to the facility dashboard.

💡 Your deployment code looks like: HOS-GREATERACCRA-042

3

Select your role

Choose your role (Nurse, CHO, Doctor, Midwife, etc.) when prompted. This personalises the clinical guidance you receive.

🩺

Triaging a patient

1

Tap 'Start Triage'

From the home screen, tap the orange Triage button. A new patient session begins with a unique encounter code immediately generated.

2

Enter patient details (Step 1)

Enter the patient's name (optional), year of birth (recommended — becomes part of their encounter code), age range, sex, and weight. These are used to personalise the clinical decision.

3

Select the chief complaint (Step 2)

Choose the patient's main complaint from the list. Acute/emergency complaints are highlighted in red. Select all relevant danger signs.

4

Complete the medical history (Step 3)

Enter duration of symptoms, known conditions (HIV, diabetes, hypertension, etc.), current medications, allergies, and any traditional medicines being taken.

5

Get the AI triage result

MedOS assigns a triage bucket (Red / Orange / Yellow / Green), provides a clinical summary, and generates specific guidance for your role.

💡 The AI recommendation is a support tool — always apply your clinical judgement.

🚦

Understanding triage buckets

Every patient is assigned a priority level based on their symptoms and danger signs:

RED — CRITICALNow

Life-threatening. Immediate doctor required.

ORANGE — URGENT< 30 min

Serious condition. See doctor within 30 minutes.

YELLOW — SEMI-URGENT1–2 hrs

Needs attention but stable. 1–2 hours.

GREEN — NON-URGENTRoutine

Routine care. No immediate danger.

🪪

Patient encounter code & QR

1

Every patient gets a unique code

After triage, a code like KM90-4KX2 is generated. This encodes the patient's initials and birth year so it's easy to identify.

💡 KM = Kofi Mensah, 90 = born 1990, 4KX2 = unique random part

2

Two QR codes are shown

STAFF QR — links to the full clinical record for doctors and nurses to pull up at any station. PATIENT QR — links to the patient's mobile health card at /p/[code]. Show this to the patient.

3

Patient scans and saves to their phone

The patient scans the green PATIENT QR with their phone camera. The page opens — they tap 'Add to Home Screen'. Now they carry the code on their phone for every station visit.

4

Print a paper slip

Tap '🖨️ Print slip' to print a physical triage slip the patient can carry if they don't have a smartphone.

📋

Guide & referral

1

Open the clinical guide

After a triage result, tap 'Open clinical guide' for detailed treatment protocols, drug dosages, and management steps relevant to the diagnosis.

2

Generate a referral

If the patient needs referral to a higher facility, tap 'Generate referral'. Fill in the destination facility and reason. A formatted referral letter is produced.

3

Drug safety check

The drugs page lets you check for drug interactions and contraindications against the patient's known conditions and medications.

📶

Offline mode

Works without internet

MedOS triage works fully offline. If you have no connection, completed triage records are queued on your device and automatically synced to the server when you reconnect.

MedOS Africa — Clinical Decision Support for Ghana Health Workers